Pemilihan Mtode Survay yang Tepat
Memilih metode survey yang tepat
adalah salah satu keputusan kritis dalam konteks riset kesehatan. Kita akan
melihat adanya hal-hal yang sagat sederhana tetapi cukup penting. Disis kita
akan melakukan ejasment apakahpemilihan metode survey tertentu akan menguntungkan
atau merugikan akan dilihat darui tipe survey ayng akan dipilih. Disisni kita
akan melihat sejumlah pertanyaan yang mungkin dapat membantu kita dalam membuta
keputusan.
Populasi
Pertimbagan pertama yang harus
dilakukan di dalam populasi dan akses terhadap populasi tersebut adalah.
-
Dapatkah Populasi dihitung Jumlahnya?
Untuk beberpa populasi, kita harus
mempunyai sebuah daftar lengkap dari unit yang akan disampelkan. Untuk Populasi
lain, suatu list populasi sulit atau tidak mungkin dikumpulkan. Sebagai contoh,
Ada daftar tetap yang dapat diambil tentang data perawat di RS, atau jumlah
semua siswa di suatu universitas. Tetapi list lengkap untuk semua angota
keluarga di satu populasi sulit ditemukan atau tidak dapat ditemukan atau dftar
populasi lengkap tentang orang yang tidak mempunyai rumah. . Jika kita
melakukan penelitian tentang ornag yang tidak mempunyai rumah kita akan mencari
responden yang tidak mempunyai rumah
secara personal . Dalam melakukan interviw kita harus menemui orang-orang
tersebut.
Is the population literate?
Questionnaires require that your
respondents can read. While this might seem initially like a reasonable
assumption for many adult populations, we know from recent research that the
instance of adult illiteracy is alarmingly high. And, even if your respondents
can read to some degree, your questionnaire may contain difficult or technical
vocabulary. Clearly, there are some populations that you would expect to be
illiterate. Young children would not be good targets for questionnaires.
- Are there language issues?
We live in a multilingual world.
Virtually every society has members who speak other than the predominant
language. Some countries (like Canada) are officially multilingual. And, our
increasingly global economy requires us to do research that spans countries and
language groups. Can you produce multiple versions of your questionnaire? For
mail instruments, can you know in advance the language your respondent speaks,
or do you send multiple translations of your instrument? Can you be confident
that important connotations in your instrument are not culturally specific?
Could some of the important nuances get lost in the process of translating your
questions?
- Will the population cooperate?
People who do research on
immigration issues have a difficult methodological problem. They often need to
speak with undocumented immigrants or people who may be able to identify others
who are. Why would we expect those respondents to cooperate? Although the
researcher may mean no harm, the respondents are at considerable risk legally
if information they divulge should get into the hand of the authorities. The
same can be said for any target group that is engaging in illegal or unpopular
activities.
- What are the geographic restrictions?
Is your population of interest
dispersed over too broad a geographic range for you to study feasibly with a
personal interview? It may be possible for you to send a mail instrument to a
nationwide sample. You may be able to conduct phone interviews with them. But
it will almost certainly be less feasible to do research that requires interviewers
to visit directly with respondents if they are widely dispersed.
Sampling
Issues
The sample is the actual group you
will have to contact in some way. There are several important sampling issues
you need to consider when doing survey research.
- What data is available?
What information do you have about
your sample? Do you know their current addresses? Their current phone numbers?
Are your contact lists up to date?
- Can respondents be found?
Can your respondents be located?
Some people are very busy. Some travel a lot. Some work the night shift. Even
if you have an accurate phone or address, you may not be able to locate or make
contact with your sample.
- Who is the respondent?
Who is the respondent in your study?
Let's say you draw a sample of households in a small city. A household is not a
respondent. Do you want to interview a specific individual? Do you want to talk
only to the "head of household" (and how is that person defined)? Are
you willing to talk to any member of the household? Do you state that you will
speak to the first adult member of the household who opens the door? What if
that person is unwilling to be interviewed but someone else in the house is
willing? How do you deal with multi-family households? Similar problems arise
when you sample groups, agencies, or companies. Can you survey any member of
the organization? Or, do you only want to speak to the Director of Human
Resources? What if the person you would like to interview is unwilling or
unable to participate? Do you use another member of the organization?
- Can all members of population be sampled?
If you have an incomplete list of
the population (i.e., sampling frame) you may not be able to sample every
member of the population. Lists of various groups are extremely hard to keep up
to date. People move or change their names. Even though they are on your
sampling frame listing, you may not be able to get to them. And, it's possible
they are not even on the list.
- Are response rates likely to be a problem?
Even if you are able to solve all of
the other population and sampling problems, you still have to deal with the
issue of response rates. Some members of your sample will simply refuse to
respond. Others have the best of intentions, but can't seem to find the time to
send in your questionnaire by the due date. Still others misplace the
instrument or forget about the appointment for an interview. Low response rates
are among the most difficult of problems in survey research. They can ruin an
otherwise well-designed survey effort.
Question
Issues
Sometimes the nature of what you
want to ask respondents will determine the type of survey you select.
- What types of questions can be asked?
Are you going to be asking personal
questions? Are you going to need to get lots of detail in the responses? Can you
anticipate the most frequent or important types of responses and develop
reasonable closed-ended questions?
- How complex will the questions be?
Sometimes you are dealing with a
complex subject or topic. The questions you want to ask are going to have multiple
parts. You may need to branch to sub-questions.
- Will screening questions be needed?
A screening question may be needed
to determine whether the respondent is qualified to answer your question of
interest. For instance, you wouldn't want to ask someone their opinions about a
specific computer program without first "screening" them to find out
whether they have any experience using the program. Sometimes you have to
screen on several variables (e.g., age, gender, experience). The more complicated
the screening, the less likely it is that you can rely on paper-and-pencil
instruments without confusing the respondent.
- Can question sequence be controlled?
Is your survey one where you can
construct in advance a reasonable sequence of questions? Or, are you doing an
initial exploratory study where you may need to ask lots of follow-up questions
that you can't easily anticipate?
- Will lengthy questions be asked?
If your subject matter is
complicated, you may need to give the respondent some detailed background for a
question. Can you reasonably expect your respondent to sit still long enough in
a phone interview to ask your question?
- Will long response scales be used?
If you are asking people about the
different computer equipment they use, you may have to have a lengthy response
list (CD-ROM drive, floppy drive, mouse, touch pad, modem, network connection,
external speakers, etc.). Clearly, it may be difficult to ask about each of
these in a short phone interview.
Content
Issues
The content of your study can also
pose challenges for the different survey types you might utilize.
- Can the respondents be expected to know about the
issue?
If the respondent does not keep up
with the news (e.g., by reading the newspaper, watching television news, or
talking with others), they may not even know about the news issue you want to
ask them about. Or, if you want to do a study of family finances and you are
talking to the spouse who doesn't pay the bills on a regular basis, they may
not have the information to answer your questions.
- Will respondent need to consult records?
Even if the respondent understands
what you're asking about, you may need to allow them to consult their records
in order to get an accurate answer. For instance, if you ask them how much
money they spent on food in the past month, they may need to look up their
personal check and credit card records. In this case, you don't want to be
involved in an interview where they would have to go look things up while they
keep you waiting (they wouldn't be comfortable with that).
Bias
Issues
People come to the research endeavor
with their own sets of biases and prejudices. Sometimes, these biases will be
less of a problem with certain types of survey approaches.
- Can social desirability be avoided?
Respondents generally want to
"look good" in the eyes of others. None of us likes to look like we
don't know an answer. We don't want to say anything that would be embarrassing.
If you ask people about information that may put them in this kind of position,
they may not tell you the truth, or they may "spin" the response so
that it makes them look better. This may be more of a problem in an interview
situation where they are face-to face or on the phone with a live interviewer.
- Can interviewer distortion and subversion be
controlled?
Interviewers may distort an
interview as well. They may not ask questions that make them uncomfortable.
They may not listen carefully to respondents on topics for which they have
strong opinions. They may make the judgment that they already know what the
respondent would say to a question based on their prior responses, even though
that may not be true.
- Can false respondents be avoided?
With mail surveys it may be
difficult to know who actually responded. Did the head of household complete
the survey or someone else? Did the CEO actually give the responses or instead
pass the task off to a subordinate? Is the person you're speaking with on the
phone actually who they say they are? At least with personal interviews, you have
a reasonable chance of knowing who you are speaking with. In mail surveys or
phone interviews, this may not be the case.
Administrative
Issues
Last, but certainly not least, you
have to consider the feasibility of the survey method for your study.
- costs
Cost is often the major determining
factor in selecting survey type. You might prefer to do personal interviews,
but can't justify the high cost of training and paying for the interviewers.
You may prefer to send out an extensive mailing but can't afford the postage to
do so.
- facilities
Do you have the facilities (or
access to them) to process and manage your study? In phone interviews, do you
have well-equipped phone surveying facilities? For focus groups, do you have a
comfortable and accessible room to host the group? Do you have the equipment
needed to record and transcribe responses?
- time
Some types of surveys take longer
than others. Do you need responses immediately (as in an overnight public
opinion poll)? Have you budgeted enough time for your study to send out mail
surveys and follow-up reminders, and to get the responses back by mail? Have
you allowed for enough time to get enough personal interviews to justify that
approach?
- personnel
Different types of surveys make
different demands of personnel. Interviews require interviewers who are
motivated and well-trained. Group administered surveys require people who are
trained in group facilitation. Some studies may be in a technical area that
requires some degree of expertise in the interviewer.
Clearly, there are lots of issues to
consider when you are selecting which type of survey you wish to use in your
study. And there is no clear and easy way to make this decision in many
contexts. There may not be one approach which is clearly the best. You may have
to make tradeoffs of advantages and disadvantages. There is judgment
involved. Two expert researchers may, for the very same problem or issue,
select entirely different survey methods. But, if you select a method that
isn't appropriate or doesn't fit the context, you can doom a study before you
even begin designing the instruments or questions themselves.
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